Nanticoke Gastroenterology Office Policy
All office appointments are by Appointment only; there are NO walk-ins.
Identification and Insurance Cards - The patient is responsible for bringing identification and insurance cards to all appointments.
HIPPA - I have reviewed the Notice of Privacy Practices for Nanticoke Gastroenterology, P.A.
Permission to Contact - I understnad that my permission to cntact the numbers I provided will be extended to staff from nanticoke Gastroenterology and Seaford Endoscopy Center.
Appointment reminders - You will receive an automated appointment reminder call two business days prior to your appointment.
No show fees - A 50.00 fee will be charged if you do not give 24 hours’ notice of a cancellation or reschedule for office visits. There is a 100.00 fee for late cancellation/no show for all procedures.
Self-Pay Patients -All self-pay patients are responsible for a $180.00 deposit for the initial office visit and 100.00 for follow up visits. Self-pay patients will be responsible for a deposit on all procedures based on the self-pay fee schedule which is due prior to the procedure. A payment plan can be set up for the remainder of the balance.
Returned Checks - There is a $50.00 charge for all returned checks payable in cash and credit card ony.
Medication Refills - Dr. Mackler requires all patients to be seen once (1) a year to maintain prescriptions. If you do not need to see the doctor please allow 72 hours to refill your prescription.
Test Results - All tests will be discussed with you at your follow up visit. Office staff are not authorized to give test results over the phone, so please don't ask.
Billing - I authorized Nanticoke Gastroenterology, P.A. to bill my insurance company. I hereby authorize direct payment to Nanticoke Gastroenterology, P.A. for any insurance benefit otherwise payable to me for any services rendered by Nanticoke Gastroenterology.
Collections: I understand that I am responsible for all collections, interest, and legal fees associated with the collection process.
Records Release - Our office requires 72 hours for processing.
Violation of these policies can result in dismissal from the practice.